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This self-paced course provides an introduction to the Couchbase Support Team and how to best work with the team to resolve any issues quickly. This course is aimed at Couchbase Enterprise Edition customers who have an existing Support Entitlement. If you don't yet have a Support Entitlement but would like to find out more about one, please do get in touch at https://www.couchbase.com/contact. The course uses a series of videos to discuss topics such as the team itself and how we operate, how to reach us and how we will work with you on any issue, and any information gathering steps we will ask you to perform. Read more
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