FREQUENTLY ASKED QUESTIONS

 

How do I pay for Instructor Led Training MORE than two weeks before training?

Payment may be made by Purchase Order. Please contact your Couchbase Success Representative, or Couchbase Sales, for more information. Payment must be complete before attending training.

+1-650-417-7500 (option 2)

staff_sdr@couchbase.com

 

How do I pay for Instructor Led Training LESS than two weeks before training?

Payment may be made by Credit Card. Purchase the course through our Store page. Payment must be complete before attending training.

https://couchbase.learnupon.com/store

 

I enrolled in an Instructor Led Training course, but something changed. Can I cancel?

Yes. Send a cancellation notice to enroll@couchbase.com from the same email address used when you originally registered for training. If a manager enrolled a staff person, the manager must send the cancellation notice. 

  • Registrations cancelled more than two weeks prior to the first day of the enrolled training may be fully refunded.
  • Registrations cancelled less than two weeks prior to the first day of the enrolled training may receive a 50% refund of the registration fee paid.
  • Registrations cancelled one week or less prior to the first day of the enrolled training, as well as no-shows at training, will not be refunded.

 

I enrolled in an Instructor Led Training course, but something changed. How do I reschedule to a different training date?

Paid registrations may be rescheduled to a different publicly scheduled training date, if the request is received more than two weeks prior to the first day of the enrolled training delivery. Please send a notice to enroll@couchbase.com

 

I enrolled in an Instructor Led Training course, but something changed. Can someone else attend in place of me?

Yes. Please send a notice to enroll@couchbase.com

 

How do I contact you with other problems about the Couchbase Training portal?

Send an email to online-train@couchbase.com

 

Do you guarantee your training?

Yes. We guarantee that students who fully attend all lectures and complete all hands on lab work for an Instructor Led Training course, will be competent and confident with the learning objectives presented for that course. Students who fully attend all lectures and complete all hands on lab work for a course, but do not feel competent and confident with the stated learning objectives presented for that course, may retake any publicly scheduled delivery of the same course, without charge. We do not guarantee learning outcomes from participation in our free Online Training courses.

 

Do you guarantee the learner's experience when attending via a Virtual Training Room?

Yes. If a student has fully complied with all setup requirements for a virtual training, but experiences a late start of more than 45 minutes, or a total downtime greater than 30 total minutes, the same student may retake any publicly scheduled delivery of the same course, without charge.

 

Why should I should enroll myself or my staff in Couchbase Training?

  • Couchbase Training delivers 50% or more hands on lab time per lab-based course

  • Hands on lab experience builds confidence and competence

  • Confident, competent staff are more productive, more quickly, reducing project risk

 

In broad terms, what training does Couchbase provide?

  • Online training, including hands on labs, introducing

    • NoSQL and Couchbase technologies and use cases

    • Data modeling in JSON

    • N1QL query language

    • Couchbase SDKs for Java, C#/.Net, Node.js, and PHP

    • Couchbase Mobile SDKs for Android and iOS

  • Instructor led classroom training, emphasizing hands on labs, teaching in depth

    • Data modeling, querying, and tuning using JSON and N1QL

    • Couchbase administration

 

Can my team and I succeed without training?

Yes. Couchbase is easy to use, highly scalable, and intuitive in its approach. For example, anyone who understands SQL will be immediately familiar with our N1QL query language.

 

Then why should my team and I spend time taking training?

You and your team will need to know the concepts and techniques we teach, whether or not you take training. Training courses transfer this knowledge efficiently, not just through slides and lectures, but significant hands on practice, enabling you to make your team more productive, more quickly, than just reading the documentation. Time is money. Slow productivity is expensive.

 

How much hands on experience will I get in your courses?

For students who fully engage with our curriculum, 50% to 60% of the total learning time in our classroom courses, and on our lab-focused online courses, will be spent performing hands on tasks, to learn Couchbase.

 

Who should take your courses?

  • Architects

  • SDK Developers

  • Mobile Developers

  • DevOps

  • DBAs

  • Systems Administrators

 

How do you justify your pricing?

Couchbase courses are priced comparably on a per day basis with virtually all other major NoSQL, Big Data, and Cloud infrastructure vendors. The pricing reflects our cost to create, maintain, and deliver this training.

 

Do you provide certification?

Learners who complete online training courses will receive a Proof of Participation. Learners who complete hands on classroom training will receive a Certificate of Course Completion. Couchbase does not provide a formal certification program at this time.

 

Can I take classroom training remotely?

Yes. Couchbase classroom courses may be taken in the same room as the instructor, by traveling to the delivery facility for the course. Or, the same course can be taken remotely through any Microtek Virtual Training Room (VTR) facility. Microtek VTR facilities provide very high quality, very high bandwidth multi-screen learning environments, with full tech support.

 

Are your online classes at the same skill level as the hands on classroom courses?

Our self paced online courses are more introductory than our classroom courses, though they still provide a strong foundation for understanding Couchbase technology. Many of them include a significant amount of hands on lab work for you to complete independently. As with anything, how much you gain from these courses depends on the time and attention you invest in them.

 

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